Frequently Asked Questions

Questions to the most frequently asked questions below.

  • Do you accept insurance?

    Yes. If you have never addressed your symptoms before, trying maskers and/or hearing aids may help. We can coordinate with your insurance company for these services. If you have already tried this approach and it isn’t helping, we encourage you to consider a consultation with Dr. Rohe to take the next steps. Please understand that in our experience, most insurance companies may cover only the hearing evaluation, and in some cases hearing instruments/tinnitus maskers. Insurance does not recognize and will not pay for the management services such as  consultations, TRT, Lenire, or our cognitive retraining program, The Rohe Method®. While it is unfortunate that insurance does not cover a lot of services that help people, every patient has left our clinic extremely satisfied and found our services were well worth the cost.

  • Am I too young for hearing aids?

    No, there’s no age limit to hearing loss. Even children develop hearing loss due to hereditary features. We find most people prone to hearing loss start noticing it in their 30’s or 40’s, but most don’t do anything about it. Hearing loss can be due to all the loud concerts we’ve gone to, the work environments, or simply just due to natural aging. We recommend annual hearing tests to detect ear disease or other hearing issues. You only get one pair of ears, and prevention is the best course of action. And if you think you might need hearing amplification, know that they are pretty much undetectable to anyone since technology has allowed for much smaller models. 

  • Do hearing instruments/tinnitus maskers help?

    Yes, in some cases. Addressing your hearing loss may lessen the severity of your tinnitus and, in some cases, make it almost seem to go away. However, that is only true while you are wearing the hearing aids as they are temporarily masking the symptoms. There are hearing aids that are combination devices with tinnitus maskers built-in. These can also help when hearing aids alone do not seem to help. Remember, these devices are only masking the symptoms and are not addressing the root cause of your distress. If hearing aids and maskers have not worked for you in the past, you have come to the right place. We offer several highly effective therapies beyond maskers.

  • My doctor told me there is nothing that can be done about the ringing in my ears. Is that true?

    Not at all. Just because there is no medical treatment, that does not mean that there is no help available. There are very effective solutions and treatments available to help reduce the symptoms and make your condition more manageable, particularly when you see a qualified, compassionate and experienced specialist (like us).

  • What treatment options do you offer?

    The techniques and treatment options vary based upon your individual needs, symptoms, and lifestyle. People experience varying degrees of distress, from mild to completely debilitating. Our treatment options include The Rohe Method®, TRT (tinnitus retraining therapy), HRT (hyperacusis retraining therapy), tinnitus maskers, and/or hearing aids that incorporate tinnitus support.

  • I’ve tried TRT and it doesn’t work.

    TRT is likely to be ineffective when it is not delivered correctly. There are very specific protocols in TRT that must be adhered to in order for it to be successful. If no counseling was involved, and you are just wearing devices, this is not TRT.

  • Do you offer financing/payment plans?

    Yes – financing is offered through CareCredit, Wells Fargo, and TreatmentFi.

  • Do you provide accommodation letters for my work/school?

    Our goal is to help you get better, to improve your quality of life and manage your symptoms. Dr. Rohe is a specialist in tinnitus, misophonia, and hyperacusis treatment. A letter like this needs to come from a primary care physician or ENT. Dr. Rohe is a doctor of audiology, not a medical doctor.

  • I’ve tried CBT and it didn’t help

    Many health care professionals have been trained in CBT but not as it specifically relates to tinnitus. Dr. Rohe’s training combined with his expertise in tinnitus is what makes The Rohe Method® so highly effective and unique. Dr. Rohe has selected very specific techniques that are most effective in addressing your tinnitus symptoms. If you’ve tried CBT before, don’t give up. You will actually benefit more from your previous sessions as you work through his program.

  • I’m very interested in what you have to offer, how do I get started?

    Please call our office at 480-831-6159 to schedule an appointment. During this time we will review your history, listen to your concerns and make the proper treatment recommendations to help you regain control of your life.

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