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Frequently Asked Questions | Tinnitus & Hearing Center of Arizona
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East Valley’s Authority For Tinnitus Relief

Frequently Asked Questions

faqDo you accept insurance? Yes. If you have never addressed your symptoms before, trying maskers and/or hearing aids may help. We can coordinate with your insurance company for these services. If you have already tried this approach and it isn’t helping, we encourage you to consider a consultation with Dr. Rohe to take the next steps. Please understand that in our experience, most insurance companies may cover only the hearing evaluation, and in some cases hearing instruments/tinnitus maskers. Insurance does not recognize and will not pay for the management services such as TRT, Neuromonics or our cognitive retraining program, The Rohe Method®. While it is unfortunate that insurance does not cover a lot of services that help people, every patient has left our clinic extremely satisfied and found our services were well worth the cost.

Am I too young for hearing aids? No, there’s no age limit to hearing loss. Even children develop hearing loss due to hereditary features. We find most people prone to hearing loss start noticing it in their 30’s or 40’s, but most don’t do anything about it. Hearing loss can be due to all the loud concerts we’ve gone to, the work environments, or simply just due to natural aging. We recommend annual hearing tests to detect ear disease or other hearing issues. You only get one pair of ears, and prevention is the best course of action. And if you think you might need hearing amplification, know that they are pretty much undetectable to anyone since technology has allowed for much smaller models. Check out our hearing aid page here.

Do hearing instruments/tinnitus maskers help? Yes, in some cases. Addressing your hearing loss may lessen the severity of your tinnitus and, in some cases, make it almost seem to go away. However, that is only true while you are wearing the hearing aids as they are temporarily masking the symptoms. There are hearing aids that are combination devices with tinnitus maskers built-in. These can also help when hearing aids alone do not seem to help. Remember, these devices are only masking the symptoms and are not addressing the root cause of your distress. If hearing aids and maskers have not worked for you in the past, you have come to the right place. We offer several highly effective therapies beyond maskers.

My doctor told me there is nothing that can be done about the ringing in my ears. Is that true? Not at all. Just because there is no medical treatment, that does not mean that there is no help available. There are very effective solutions and treatments available to help reduce the symptoms and make your condition more manageable, particularly when you see a qualified, compassionate and experienced specialist (like us).

What treatment options do you offer? The techniques and treatment options vary based upon your individual needs, symptoms, and lifestyle. People experience varying degrees of distress, from mild to completely debilitating. Our treatment options include The Rohe Method®, TRT (tinnitus retraining therapy), HRT (hyperacusis retraining therapy), tinnitus maskers, and/or hearing aids that incorporate tinnitus support.

Do you offer financing/payment plans? Yes – financing is offered through CareCredit, Wells Fargo, and TreatmentFi.

Do you provide accommodation letters for my work/school? Our goal is to help you get better, to improve your quality of life and manage your symptoms. Dr. Rohe is a specialist in tinnitus, misophonia, and hyperacusis treatment. A letter like this needs to come from a primary care physician or ENT. Dr. Rohe is a doctor of audiology, not a medical doctor.

I’ve tried TRT and it doesn’t work. TRT is likely to be ineffective when it is not delivered correctly. There are very specific protocols in TRT that must be adhered to in order for it to be successful. If no counseling was involved, and you are just wearing devices, this is not TRT.

I’ve tried CBT and it didn’t help. Many health care professionals have been trained in CBT but not as it specifically relates to tinnitus. Dr. Rohe’s training combined with his expertise in tinnitus is what makes The Rohe Method® so highly effective and unique. Dr. Rohe has selected very specific techniques that are most effective in addressing your tinnitus symptoms. If you’ve tried CBT before, don’t give up. You will actually benefit more from your previous sessions as you work through his program.

I’m very interested in what you have to offer, how do I get started? Please call our office at 480-831-6159 to schedule an appointment. During this time we will review your history, listen to your concerns and make the proper treatment recommendations to help you regain control of your life.

As one of the premier hearing centers in Tempe, AZ, our team at Tinnitus & Hearing Center of Arizona also provides 5-star-rated hearing care to patients from Scottsdale, Chandler, Mesa & Glendale, AZ, and surrounding areas.

Your Top-Rated & New Favorite Audiologist in Tempe, AZ

"My experience in 10 + years is nothing less than excellent. Allen and Amy are very knowledgeable in diagnosing your hearing needs and fitting with the right quality product for it. They always answer all your questions."

- Nancy M.

nancy m review

"Friendly and courteous staff, they didn't waste time with things I already had done and had everything set up ready for me. The place isn't hard to find and the office is clean and everyone was very efficient. Definitely recommend!"

- Jennifer K.

jennifer k review

"Dr. Rohe and staff are very caring and professional. I have been a patient of Dr Rohe for 3 years and have nothing but praise for for his help with my tinnitus and hearing problems. I highly recommend him."

- Christina M.

christina m review

"The Doctor spent 2 hours with me and I feel better and hear better already! I have never been treated so well by any doctors. He is very knowledgeable and puts his training to work and the results are amazing!"

- James M.

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*The reviews listed are from actual patients of Tinnitus & Hearing Center of Arizona. Individual results may vary. Reviews are not claimed to represent results for everyone.

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first consultation

What To Expect On Your First Visit

You are invited to have a no-pressure consultation to discuss your goals & address any underlying concerns to get you back to enjoying your life!

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We Will Carefully Listen To Your Concerns & Goals

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Thorough Explanation Of Our Process

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Testing To Determine Course Of Action

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Comprehensive Treatment Plan & Receive A Free Copy Of Dr. Rohe’s Book

tinnitus retraining therapy association
american speech language hearing association
arizona speech and hearing professionals advisory committee